Problems using Vista to access Navisphere on a Clariion CX3-20c array

I think you need XP.


Sorry, I just couldn't help myself

have you tried to run IE as administrator ?

I think dynamox is on to it, Vista adds a lot of additional security mechanisms to IE7 that are not in place on XP. I don't know if running with admin permissions will fix it, it may be a security setting like Trusted Sites that you need to modify, but IE7 on Vista has definitely been a headache for me and admin tools.

I am with RRR, after six months of using Vista on my laptop I went back to XP. Everything works so much better now

I use firefox on my vista machine to access navisphere. If you cant install firefox on your work pc you can always run it standalone from a usb drive

http://www.mozilla-europe.org/en/products/firefox/
http://portableapps.com/apps/internet/firefox_portable/

Hope that helps

Message was edited by:
Richard Burns

I found firefox to be a little buggy with the Navisphere java gui. But that was a few revs back and maybe it is fixed now.

You haven't had any issues with firefox? That would be nice, the farther along IE gets the more I like firefox.

Ive not had any bugs with firefox 2 and beta 3.

Also Vista SP1 doesnt fix the IE Navisphere issue but does sort some issues with MS Admin tools

None of this is helping me help my customer get it to work with IE7 on Vista.

Then maybe you are missing the point that we have all seen issues like this with IE7 on Vista and it is a Microsoft issue

This isn't a problem with Navisphere, but the way Vista further locks down IE7 to become even more difficult to use with java based apps.

Also, if the array is running release 24, Vista is not supported, but is supported on release 26. See the release notes for release 24 Management Server version 6.24:

http://powerlink.emc.com/km/live1/en_US/Offering_Technical/Technical_Documentation/300-004-288_A07_elccnt_0.pdf

regards,

glen kelley

From the Release notes for Navisphere Manager Version 6.26:

http://powerlink.emc.com/km/live1/en_US/Offering_Technical/Technical_Documentation/300-005-056_A02_elccnt_0.pdf

¿ JRE revision (see the ¿Operating systems¿ section).
¿ For Windows XP platforms, EMC supports only central monitoring. EMC does NOT support any HBAs on Windows XP.
Navisphere requires JRE 5.0 update 6 (1.5.0_06) at a minimum. For the UI, the following browsers (with the minimum versions indicated) are supported for Windows. See the ¿Known problems and limitations¿ section for a special restriction regarding Red Hat.
¿ Netscape 6.0 and above
¿ IE 5.5, 6, 7
Navisphere for IE7 please note the following:
The Data Execution Protection (DEP) feature of Windows Server 2008 may interfere with execution of the Navisphere UI. (Microsoft and Sun are working on fixing this problem.) If Internet Explorer hangs or crashes when attempting to access the storage system, use
the bdcdedit command to check the state of the nx variable that controls DEP policy.
The four possible values of nx are AlwaysOn, AlwaysOff, OptOut, or OptIn. AlwaysOn means DEP will apply to OS and application processes. AlwaysOff disables all protection, OptOut enables DEP for all processes but allows you to exclude selected executables, and OptIn enables DEP for system processes and allows you to enable it for selected executables.
If the value of nx is OptOut you can exclude Internet Explorer from DEP by following these steps:
1. Go to the Control Panel and double-click the System icon.
2. Click Advanced System Settings.
3. Under Performance, click Settings.
4. Click the Data Execution Prevention tab.
5. Select the check box next to the Internet Explorer executable and turn off DEP.

If the value of nx is AlwaysOn you cannot exclude Internet Explorer. You must change the setting of nx to OptOut, OptIn, or AlwaysOff depending on the level of protection you desire. For example bcdedit/set nx "OptOut" will set the policy to OptOut on the next reboot.

Also, see ¿Known problems and limitations¿ for problems regarding IE 7.

Please get the release notes for more information on the above.

regards,

geln kelley

I did use vista with IE and did work fine. Though i dont remeber the version of IE, i do remember that i installed latest java bundle (JRE) and did work fine there after.

I believe you can

Message was edited by:
Pra

I think that maybe I haven't defined the problem completely enough.
I know that it is a problem with MS and not with Navisphere, which is release 26 on the array.

When he tries to access Navisphere on the array in Vista using IE7, he gets that warning screen that you get if Java has not been installed, telling you to click on the link to go to the web site to download the JRE. But he has installed the JRE and is the same release of Java that I am using on my laptop with XP and IE6. (The latest version available -- Java 6, update 5)

I was hoping that someone here had used IE7 with Vista and could help point us in the direction of what needs to be done to make it work.

Thanks.

We found a workaround to the problem of using Vista/IE7/Navisphere24/Java6.5...

When you try to access Navi through the normal means you get:

http:// /noplugin.html

Changing this to:

http:// /start.html

allowed us to get to navisphere. So far we haven't found any problems but it hasn't been fully tested and I'm sure its not supported behavior.