I 'll suggest you to open a Service Call to EMC support before replacing the drive. Typically Vault disk replacement is done only by EMC CE or authorized support person. The drive can be replaced but some guidelines needs to be followed.
For perform a disk replacement by yourself , you need to install the navisphere service task (NST) you can download it from powerlink .
When you lunch the NST you will point your array and select replace disk , NST will health check your array and will inform if. It is safe to replace the disk or you need to have a ce .
Analysis is complete. Storage system is a candidate for disk replacement.
Disk fault verified.
Details:
NST Version : 6.28.55.0.97 Current Date and Time : 2010-04-06 19:45:57 Subsystem Serial Number : CK200080900814 Subsystem Model Number : CX3-40f FLARE Operating Environment Rev : 03.26.040.5.011 Enclosure type : DAE3P Enclosure Speed : 4Gb/s Location : Bus 0 Enclosure 0 Disk 3 Drive Serial Number : 3LN4GHXX TLA Part Number: 005048730 Drive Faulted Time: 2010-03-30 21:25:48
nandas
4 Operator
•
1.5K Posts
0
April 5th, 2010 16:00
I 'll suggest you to open a Service Call to EMC support before replacing the drive. Typically Vault disk replacement is done only by EMC CE or authorized support person. The drive can be replaced but some guidelines needs to be followed.
Thanks,
Sandip
chiodp
149 Posts
0
April 5th, 2010 16:00
For perform a disk replacement by yourself , you need to install the navisphere service task (NST) you can download it from powerlink .
When you lunch the NST you will point your array and select replace disk , NST will health check your array and will inform if. It is safe to replace the disk or you need to have a ce .
In any case you need to open a service request .
Consty
2 Intern
•
232 Posts
0
April 7th, 2010 01:00
Hi,
I got the following result from the NST analysis, I think
CE is not necessary and I can change the drive, can I ?
Thanks
Regards
Consty
--------------------------------------------------------------------------------
Analysis is complete.
Storage system is a candidate for disk replacement.
Disk fault verified.
Details:
NST Version : 6.28.55.0.97
Current Date and Time : 2010-04-06 19:45:57
Subsystem Serial Number : CK200080900814
Subsystem Model Number : CX3-40f
FLARE Operating Environment Rev : 03.26.040.5.011
Enclosure type : DAE3P
Enclosure Speed : 4Gb/s
Location : Bus 0 Enclosure 0 Disk 3
Drive Serial Number : 3LN4GHXX
TLA Part Number: 005048730
Drive Faulted Time: 2010-03-30 21:25:48