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abdusnaser

updated

9 years ago

0

4442

August 8th, 2017 10:00

internal error: OnTAPI: OnTAPI: Error in System-get-version HTTP POST - Internal error

I am getting the following error when trying to add OnTAP 8.3 cDOT (cluster mode) as NAS Server.

internal error: OnTAPI: OnTAPI: Error in System-get-version HTTP POST - Internal error

  • Rainer_EMC

    6 Operator

    8645 Posts

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    Posted August 9th, 2017 03:00

    after checking the release notes for your CTA version that the NetApp OS version is indeed supported

  • Rainer_EMC

    6 Operator

    8645 Posts

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    Posted August 9th, 2017 03:00

    I would suggest to raise a service request

  • 3430

    0

    Posted August 14th, 2017 07:00

    Thanks Rainer_EMC for your quick response. However the release notes that I came across, doesn't talk about the version of NetApp and the instructions listed to configure NetApp reflect the NetApp 7-Mode. I found a document, "CTA and CTA/VE 10.0 SP3.1 Interoperability Matrix EMC Part Number = 300-014-320 Rev.10" accoring to this document Cluster Mode is not supported (please see the page 4), the document link is: https://support.emc.com/docu55062_CTA-and-CTA-VE-10.0-SP3.1-Interoperability-Matrix.pdf?language=en_US&request=akamai

    If you have any updated release notes, that has listed NetApp 8.3 Cluster Mode (cDOT) as supported verson, would please paste the link here?

  • 3430

    0

    Posted August 14th, 2017 07:00

    Thanks Rainer_EMC for your quick response. However the release notes that I

    came across, doesn't talk about the version of NetApp and the instructions

    listed to configure NetApp reflect the NetApp 7-Mode. I found a document,

    "CTA and CTA/VE 10.0 SP3.1 Interoperability Matrix EMC Part Number =

    300-014-320 Rev.10" accoring to this document Cluster Mode is not supported

    (please see the page 4), the document link is:

    https://support.emc.com/docu55062_CTA-and-CTA-VE-10.0-SP3.1-Interoperability-Matrix.pdf?language=en_US&request=akamai

    If you have any updated release notes, that has listed NetApp 8.3 Cluster

    Mode (cDOT) as supported verson, would please send me the document or the

    link?

    Abdus S. Naser

    BSEE, MCP, EMCPP, CNA, CompTIA A+

    Systems Engineer

    Mobile:+1 862-247-5524

    Email: Abdus.Naser@gmail.com

    LinkedIn: www.linkedin.com/in/ abdus-s-naser

    On Wed, Aug 9, 2017 at 6:13 AM, Rainer_EMC

  • Rainer_EMC

    6 Operator

    8645 Posts

    3430

    0

    Posted September 4th, 2017 07:00

    Hi,

    CTA currently supports Ontap 8.2.7 in 7-mode

    For 8.3 7-mode please ask via RPQ through your sales or partner.

    Ontap 8 in clustered mode will not be supported.