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DELL-Sam L
Moderator
•
7.8K Posts
1
March 7th, 2019 09:00
Hello Myat,
What you can do is to power down your SCv2020 & remove the controllers and then remove the batteries from the controllers for about 15min. Once that has been done then put the controllers back into your SCv2020 and power on & try to reset the system from the DSM again. Here are the steps to reset from DSM just in case you need them. https://www.dell.com/storagehelp/dellstorageclient/2016R3.10/en-US/GUID-0AE3C913-539D-42B0-BFC7-8B875E2DCD1F.html
Please let us know if you have any other questions.
Ye Myat
15 Posts
0
March 29th, 2019 01:00
I will try your suggestions and will update for that.Thanks for replied.
With Regards,
Myat
May 22nd, 2019 04:00
Hello bro,
Solved by your suggestions. Many Thanks.
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DELL-Sam L
Moderator
•
7.8K Posts
1
March 7th, 2019 09:00
Hello Myat,
What you can do is to power down your SCv2020 & remove the controllers and then remove the batteries from the controllers for about 15min. Once that has been done then put the controllers back into your SCv2020 and power on & try to reset the system from the DSM again. Here are the steps to reset from DSM just in case you need them. https://www.dell.com/storagehelp/dellstorageclient/2016R3.10/en-US/GUID-0AE3C913-539D-42B0-BFC7-8B875E2DCD1F.html
Please let us know if you have any other questions.
Ye Myat
15 Posts
0
March 29th, 2019 01:00
I will try your suggestions and will update for that.
Thanks for replied.
With Regards,
Myat
Ye Myat
15 Posts
0
May 22nd, 2019 04:00
Hello bro,
Solved by your suggestions.
Many Thanks.
Myat