I have been trying to configure our Data Collectors for our SC5020s to generate emails to a mailbox we setup in Exchange. Just a recap of what has been done:

1) A mailbox has been created with authentication within Exchange. The authentication comes from a username and password we created in AD.Connectors were setup with the virtual group IP, the Controller IPs, and the Data Collector IP.

2) I configured the SMTP setup on the data collector side with the email address and the username and password that is used to authenticate to that mailbox.

3) I have configured the SMTP settings in one of the storage centers of a SC5020. Within here, you can not put in credentials, only an email address.

4) After not succeeding in emailing a generated report, I started reading the Compellent administrator guide and noticed it speaks about setting up email configs in user preferences for the user account I use to log into data collector.

So my question is, Am I actually supposed to setup the mailbox authentication on the exchange side with the same username and password as the credentials I use to log into data collector? If this is not my problem, then I am looking for other ideas as to why I can not generate emails. Any assistance is appreciated. Thank you.