Help

Start a discussion
UNSOLVED

SC3020

updated

6 years ago

S

SC3020

2 Intern

•

10 Posts

0

1126

February 25th, 2020 01:00

SC3020 add host manually

Hi there,

We are looking for a way to add the host "web1.compellent.com" directly in a configuration file. Our DNS can't (and won't ) resolve "web1.compellent.com". So is there a way (like any system) to add "web1.compellent.com" ==> 76.164.8.136?

Thank you

  • S

    SC3020

    2 Intern

    •

    10 Posts

    944

    0

    Posted February 25th, 2020 05:00

    To be precise, is there a way to edit /etc/hosts like any OS?

    Thanks

  • DS

    DELL-Sam L

    Community Manager

    •

    8118 Posts

    •

    34619 Points

    925

    0

    Posted February 25th, 2020 12:00

    Hello SC3020,

    There is not a way to edit the configuration file of an SCv3020 without support doing so.  Your DNS should be able to resolve your host.  Have you tried adding an exception on your DNS for your host address?  The SCOS is a custom OS that can’t be changed by a customer.  If a customer tries to change the OS it is going to ask for a password that is only used by Dell technical support.

    Please let us know if you have any other questions.

  • S

    SC3020

    2 Intern

    •

    10 Posts

    485

    0

    Posted January 29th, 2021 07:00

    Hi,

    Sadly what you propose is impossible. So we have to live with it i suppose.

    Regards,

Dell Support Resources

Latest Solutions

View More