Skip to main content
Start a Conversation

Unsolved

P

PPTNDR

1 Rookie

 • 

5 Posts

30

May 22nd, 2024 09:41

Which SSD

Hi, I have an CT-SCv3000 <Private data removed from public view DELL-Admin> with 7 DELL ST1200MM0009 (Rev. SE07) which struggle to support the load of my network (the suspect goes to two SQL servers recently added).
I would like to add (maybe) 4 SDD (I have still 9 bay available). BUT I cannot find anywhere the model of SSD disk compatible with this hardware. No Product code, No compatibility list, No suggestions.
I have tentatively tried with a Samsung PM1643a (MZILT1T9HBJR-00007) but the SCv3000 says in the log "disk type is not DMDiskAssociationDiskType_Rear, ... Inelegible for licensing.

Could you please direct me to a list of SSD Disks elegible for licensing?

Thanks in advance

PPTNDR

1 Rookie

 • 

5 Posts

May 22nd, 2024 10:01

Someone offered me to buy 2.5" carrier with MZILS1T9HEJH0D3 disks mounted (for DELL PowerEdge and DELL EMC PowerEdge) AND the 3.5" carrier for the SCv3000.

Disks have DELL logo (and I suppose DELL firmware), but now I'm not sure if they will be accepted.


DELL-Chris H

Moderator

 • 

8.6K Posts

May 22nd, 2024 14:12

PPTNDR,

 

The limitation you are experiencing with the SCv3000 is likely due to firmware compatibility rather than hardware support. The drives you mentioned may have different firmware versions, such as Compellent, Equalogic, or server level firmware. The system has specific requirements regarding which firmware is supported, so it is recommended that you ensure that the firmware of the drives is compatible with your system.

 

Let me know if this helps.

 

PPTNDR

1 Rookie

 • 

5 Posts

22-05-2024 14:28 PM

@DELL-Chris H​ 

indeed is what the log message tried to tell me.  (see the warning lines on the bottom of the image)


cit:
Unable to find class association info[Disk 9 Position[1-8]], vendor[SAMSUNG.] product[MZILT1T9HBJR/007]
[703][00.000_017_505] DMBlockDeviceIdentify: ValidCompellentLabel[3909592991] Error Failure

seems like 'I have found a new disk, but the disk id is not in my internal lists, so I cannot classify his type (7.5K, 10K, 15K, SSD, Fast, Read Intensive, etc.), therefore I will not use this disk'.


But my question is what code / part-number should I seek when looking for compatible drive (Seller usually are a bit picky when you try to return a perfectly running piece that was refused by your hardware).

I did not find this information anywhere.

Sorry to bother, but not finding this type of information is is driving me crazy.

DELL-Chris H

Moderator

 • 

8.6K Posts

22-05-2024 14:40 PM

Unfortunately, it is not possible to determine the drive firmware based solely on the part number. As mentioned, the part number can be the same, but the firmware may vary. In this case, I would recommend reaching out to Dell Sales for assistance. They should be able to provide you with the specific drive that is compatible with your system, taking into account the firmware requirements.

 

 

DELL-Chris H

Social Media and Communities Professional

Dell Technologies | Enterprise Support Services

#IWork4Dell

Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!

PPTNDR

1 Rookie

 • 

5 Posts

May 22nd, 2024 14:42

How do I ensure that the firmware of the drives is compatible with my system ?  (before buying them)

(edited)

DELL-Chris H

Moderator

 • 

8.6K Posts

May 22nd, 2024 14:53

With a reseller I wouldn't be able to tell you, as they are all different. Contacting Dell Sales is the recommended way to obtain the specific drive that is compatible with your system. They have the necessary resources to assist you in finding the drive with the appropriate firmware for the SCv3000.

 

 

 

 

PPTNDR

1 Rookie

 • 

5 Posts

May 22nd, 2024 15:54

Contacting Dell Sales is the reccomended way to obtain Original Brand New Parts from DELL.
But since CT-SCv3000 is End Of Life Hardware, I look for Used / Refurbished / COMPATIBLE hardware.

I would avoid (if possible) to buy 1.9TB SSDs at the price of five years ago (about 10 times the current price from Samsung)

Origin3k

4 Operator

 • 

1.8K Posts

May 22nd, 2024 21:53

@PPTNDR 

you assume wrong. The EOS for SCv30x0 spare parts is 8/2024.  This doesnt mean that all parts a available and for sure buying a SSD from APOS isnt cheap.... but the parts will work.

Regards,

Joerg

View More

View All

No Events found!

Top