Module status powered-dn

Question

Hi, I have a problem with the module 1.I believed it is due to image download from supervisor is failed.This is happen after the FOS upgrade from 4.2(7a) to 5.0(4d)   My question now is; 1.What need to do to fix this issue now (issue the reload module command/replace the module)? 2.Once the module 1 has been fixed,what is the action need to be taken or enable on the configuration side for this module 1? Please assist me..I'm a newbie Mod  Ports  Module-Type                      Model              Status---  -----  -------------------------------- ------------------ ------------1    12     1/2/4 Gbps FC Module             DS-X9112           powered-dn2    24     1/2/4 Gbps FC Module             DS-X9124           ok3    12     1/2/4 Gbps FC Module             DS-X9112           ok4    48     1/2/4 Gbps FC Module             DS-X9148           ok5    0      Supervisor/Fabric-2              DS-X9530-SF2-K9    ha-standby6    0      Supervisor/Fabric-2              DS-X9530-SF2-K9    active *7    48     1/2/4 Gbps FC Module             DS-X9148           ok Mod  Power-Status  Reason---  ------------  ---------------------------1    powered-dn     Reset (powered-down) because module does not boot Mod  Sw              Hw      World-Wide-Name (WWN)---  --------------  ------  --------------------------------------------------2    4.2(7a)         1.6     20:41:00:0d:ec:02:68:80 to 20:58:00:0d:ec:02:68:803    4.2(7a)         1.5     20:81:00:0d:ec:02:68:80 to 20:8c:00:0d:ec:02:68:804    4.2(7a)         1.4     20:c1:00:0d:ec:02:68:80 to 20:f0:00:0d:ec:02:68:805    5.0(4d)         1.4     --6    5.0(4d)         1.4     --7    4.2(7a)         1.5     21:81:00:0d:ec:02:68:80 to 21:b0:00:0d:ec:02:68:80 2012 Jun 24 15:45:01 SELDSSW08 %IMAGE_DNLD-SLOT1-2-IMG_DNLD_FAILED:  Module image download process. ERROR: Downaload from sup failed. Please re-download the linecard image.2012 Jun 24 15:45:01 SELDSSW08 %IMAGE_UPGRADE-SLOT1-2-IMAGE_UPGRADE_ERROR: Error - upgrade failed due to image download error: 12012 Jun 24 15:45:01 SELDSSW08 %IMAGE_UPGRADE-SLOT1-2-IMAGE_UPGRADE_ERROR: LC_IMAGE_UPGRADE: Image download failure: 1

felipon1 · Answer

Hi, With the info provided, I would reseat module 1 and see if the issue reoccurs. If not, probably replace it.

conor_a_mcmahon · Answer

Hi All,

Its best getting the switch logs for review and opening a case with the Emc Connectivity team when you have the above type of issue. As troubleshooting steps can vary based on the outputs in the switch logs.

How to collect logs from a Cisco MDS 9000 Family Switch using the CLI

https://support.emc.com/kb/6740

I listed two common articles below which have troubleshooting steps that can be tried.

Cisco Switch: Module remains in powered down state after SanOS upgrade

https://support.emc.com/kb/50712

Cisco MDS Switches:

Module Powered-dn Unable to power up card (Power_OK not set)

https://support.emc.com/kb/76772

Yet what is usually tried is powering off and on the module to see if it it comes back online in the correct state.

i.e

show module '2'

poweroff mod '2'

no poweroff mod '2'

Then wait a minute and issue a 'show module 2' again to see if its back online in the correct state.

Usually if the module doesn't then come online after being reset it probably needs replacement.

Regards

Conor

Connectrix

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