Moderator

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27.6K Posts

December 23rd, 2021 05:00

2/2

Once the order is placed, depending on the availability for parts, logistics, the product progresses in various stages

You could track your order via the link provided.

-Susanna

51 Posts

December 23rd, 2021 05:00

I was just informed by Email that Dell is sorry about the delays and my only two options are to wait the extra three months or cancel my order. My first R12 order was canceled due to delays but I was told that the new R13 was going to be on time. But that was before the 3090 gpu part shortage. Then I was promised that if I downgraded to the 3080ti I'd get my order before Christmas. Now they want me to wait until March 12, a total of over five months of delays. 

51 Posts

December 23rd, 2021 11:00

I canceled this order and started another R13 purchase since I was only getting the usual non answers that didn't help at all. I went back to the 3090 GPU. I figured if I had to wait months for a R13 I might as well get the one I really want.

Moderator

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27.6K Posts

December 23rd, 2021 23:00

I get your point but do help us with the

DPID number or the order number to be able to check the status & be able to help you via PM.

 

 

 

 

 

 

-Anita

51 Posts

December 23rd, 2021 23:00

Day two, new R13 ordered yesterday.  In Confirmed status. I'm going to post a daily log on my R13 order status as long as they let me. It'll be interesting to see how many weeks this will go.

51 Posts

December 24th, 2021 06:00

I don't expect, let alone hope, to get my most recent R13 purchase on time. But that wont stop me posting daily.

51 Posts

December 24th, 2021 07:00

I hope I'm wrong and THIS order will not be delayed. If it's not, I'll post it here.

51 Posts

December 25th, 2021 01:00

Day 3, still in Confirmed status.

51 Posts

December 25th, 2021 23:00

Day 4, still in Confirmed status. At best it`s bad communication between Dell and the parts suppliers and Dells customers.  You and me. At worst...

51 Posts

December 26th, 2021 00:00

I can't say I'm ok with a delay. It's more that I'm expecting a delay. The three orders prior to this one were delayed for parts,why should this one be different?

51 Posts

December 27th, 2021 07:00

Day 5, still in Confirmed status. From my first R12 order on Nov. 6 and the three R13 orders that followed, including this current R13 order, the current number of days in Confirmed status is ... 51 days waiting.

51 Posts

December 28th, 2021 01:00

Day 6, still in Confirmed status. 

51 Posts

December 29th, 2021 01:00

Day 7, still in Confirmed status. 

1 Rookie

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78 Posts

December 29th, 2021 03:00

Well if it makes you feel any better mine was delayed as well on Day 16 and i had to downgrade both the ram and go down to 1650... and still its delayed but the part they are short on was Case and Chassis, not any of the silicon.

51 Posts

December 29th, 2021 05:00

I`d take a previously owned or returned R13 case if it would get me a earlier shipping time as long as it was undamaged.  

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