Unsolved
3 Posts
1
603
September 27th, 2021 06:00
Delays
I ordered my new Dell PC in mid September and was given a delivery date of 30 September. Just received an indication of a delay to DECEMBER!
iI looked at the site and "spoke" to the pre-sales team. They tell me the exact same spec PC is currently due for delivery latest 16th October. Just not the truth.
Is it just me? I am getting no information about the reasons and there is no way that the current estimate they are handing out can be true.
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XPS_Man
7 Practitioner
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2.4K Posts
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12K Points
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September 27th, 2021 07:00
Go to Dell.com and configure an exact order with exact specs as yours invoice.
Click on delivery dates and enter your zip code.
If you think it can be delivered earlier than your current order, cancel the order
portia44
3 Posts
0
October 7th, 2021 07:00
I tried that and contacted them on text chat but they refused to provide a firm date for the delivery of the same spec though the estimated date was the maxiumum (14 days!).
XPS_Man
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2.4K Posts
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12K Points
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October 7th, 2021 13:00
you don't need to contact Sales again
The website itself shows estimated time while configuring order.
Anyways it's up to you know, depending on the Urgency/Need you may wait or cancel the order.
portia44
3 Posts
0
October 11th, 2021 09:00
Sure, I know that.