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June 27th, 2014 11:00

How to post positive feedback?

I realise this is totally the wrong forum but have been trawling your website and I cannot work out how to do this.

I recently had some excellent Technical Support and wanted to give some very good feedback about the Tech Support guy who helped us.  The number I called was the UK/Ireland support desk, but I was hoping someone on here could point me in the right direction?  Do you have a feedback email or web page?


Thanks,

Mrs S

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8.8K Posts

June 27th, 2014 11:00

Mrs S

Unfortunately we don't have a form that fits your needs.  We don't get theses requests very often and I have to be truthful with you, it's quite refreshing to read your post.

I guess you can use this form here, that is usually used to escalate a problem, but you can post your compliment in this also.

Thanks again for the refreshing post....we appreciated it.

Have a good weekend....

Z..............

1 Rookie

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5 Posts

June 30th, 2014 07:00

Hi,

Thanks for the reply.

I managed to get through to the right person I think :)

Having worked in support for many years I know it's really important to give feedback, especially good stuff.

Thanks again,

Mrs S

4 Apprentice

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8.8K Posts

June 30th, 2014 10:00

Mrs S

Glad everything worked out, thanks for the post.

Z...............

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