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May 23rd, 2024 19:27

Incomplete shipping address

Noticed that the address was incomplete for shipping. there is a house number but no street.... Called Dell immediately and representative assured me that the order would be canceled. Received an email 2 hours later that my package was shipped.... but to what address??? How do I cancel the order and get a refund??

Moderator

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25.3K Posts

May 23rd, 2024 19:43

Hi, 

 

Thanks for contacting Dell social media customer care!

 

 

Kindly reply to this message via DM and share your order number, registered name and email address for verification purpose

 

We will review the case and assist you!

 

Regards,

Alam

 

Moderator

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25.3K Posts

May 24th, 2024 16:33

Hi,
Greetings for the Day! 
This is a followup as we did not get your response. 
You could contact Dell with the requested details at your convinent time. 
We will be happy to assist you!
Regards,
Alam

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