Unsolved
This post is more than 5 years old
1 Message
0
602
Incorrect service warranty information on support website
Hi Team,
I purchased an Alienware 17 R3 laptop last month. But the service warranty information is incorrect on Dell support web page. The ship date is January 01, 0001, the country is unknown and the warranty service is missing. Please fix it.
robert p
9.4K Posts
0
April 14th, 2016 08:00
Hi Leedi,
Thanks for posting.
The website can take several weeks to catch up with the actual information. Rest assured that your computer is under warranty and that the support teams will have accurate information.
If you would like for me to check into this for you, please contact me privately. Thanks.
Regards,
Robert