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Ryen251353878
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September 18th, 2018 19:00
Payment change when order is processing
Can I change the payment method when the order status is processing? If so, how can I do that?
If not, can I cancle the current order with no cancle link there and start a new order now ? Then I can change the payment method. What can I do to cancle my order?
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Dell-SreejithR
6 Operator
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3399 Posts
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Posted September 20th, 2018 12:00
Thank you for your message.
There can be no changes made or order canceled if the order is in processing stage/ consolidation stage/shipping stage. You will need to wait for the order to be delivered & then contact customer service team & raise a cancellation request.
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the order number, registered name & email address.