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Ryen251353878

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8 years ago

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1384

September 18th, 2018 19:00

Payment change when order is processing

Can I change the payment method when the order status is processing? If so, how can I do that?

If not, can I cancle the current order with no cancle link there and start a new order now ? Then I can change the payment method.  What can I do to cancle my order?

  • Dell-SreejithR

    6 Operator

    3399 Posts

    1316

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    Posted September 20th, 2018 12:00

    Thank you for your message.

     

    There can be no changes made or order canceled if the order is in processing stage/ consolidation stage/shipping stage. You will need to wait for the order to be delivered & then contact customer service team & raise a cancellation request.

     

    For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the order number, registered name & email address.