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February 25th, 2026 14:48
Problem with Dell Online Profile
My Dell online profile is messed up. It says that it was created in a different region so I cannot add my address. I also will not allow me to add my mobile because it says that my number is associated with a different profile. I have spent hours with both the AI Assistant and calls to Customer Care to no avail. Can anyone help?
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DELL-Cares
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February 25th, 2026 14:50
Dear Customer,
Thank you for contacting Dell Support.
We have sent you a private message regarding your request. Kindly reply to that message so we can assist you further and resolve your issue as quickly as possible.
We look forward to your response.
Kind regards,
Benhur
Joe Chen
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February 26th, 2026 21:15
@DELL-Cares Hi Dell Care Team, I ran into the same issue. Can you also message me for any solutions?