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chengx

1 Rookie

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2 Posts

39

November 27th, 2025 06:12

Student Membership Issue

Hello,

My student discount hasn’t been applied to my account, and when I checked the membership page, it displayed the following message: “Error: Failed to get membership details.”

I’ve attached a screenshot for your reference.

1 person also has this problem

DELL-Cares auto response

Community Manager

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1.5K Posts

November 27th, 2025 06:12

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

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