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warranty renewal link not working
I ordered a warranty renewal for my laptop a couple of days ago online, but my order has been disappeared in dell, but not in paypal. I'm trying to do it again and now the page for the warranty renewal https://renewals.dell.com/offers?relayState=online&ref=warrantyrenewsclick does not work anymore - empty page. The DELL service seems to be absolutely chaos.
DELL-Chris M
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December 5th, 2023 19:55
That is simply a bad link. Use this one =
Extend or Review Your Support Services
(edited)
Tharaman
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March 12th, 2024 14:17
I've got the same issue as listed above. I can get to the page in your reply but once I click the submit button it brings up a blank page. Tried it in Chrome, Firefox, and Edge. So unable to extend my warranty that way.
DELL-Chris M
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March 12th, 2024 14:32
For clarification =
The form is to extend or upgrade a still active system warranty.
That form is not for systems whose warranties have already expired.
Tharaman
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May 10th, 2024 23:33
FYI My system is STILL ACTIVE. It is active for 5 more days. And guess what, none of the links provided work.
(edited)
DELL-Chris M
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May 12th, 2024 11:55
Click the hyperlinked DELL-Cares username. On the right under, "Contact Me", click, "Send this user a direct message". In that private direct message, explain the issue and provide to the DELL-Cares agent your private Service Tag.