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warranty validity
Good morning,
I live in Italy and I would like to purchase an used dell venue pro 11 on e-bay from Florida, USA.
The warranty end date is january 2016 and "is given in GMT time zone" only: does it mean that the warranty is no longer valid if the tablet is sent in Italy or that I couldn't get free support unless I sent it to USA?
Is the warranty nominative too? I mean, since I purchase an used item could I request warranty extension by myself by providing the serial number or do I need to ask the seller to give me the original proof of purchasing?
Thank you.
robert p
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November 17th, 2015 05:00
Hi Robertalrp,
Thanks for posting on the USA Forum.
According to the Terms of Sale , computers purchased in the USA can not be exported outside the US. If by chance that happens, the warranty will not be honored by Dell, Italy.
Regards,
Robert
robertalrp
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November 18th, 2015 00:00
Ok, thank you.
So, what if, instead of purchasing it in USA, I buy it in UK and have it sent to Italy? Does the warranty apply in that case?
robert p
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November 18th, 2015 08:00
Different countries have different rules and laws. It would be best to contact your country and the country you wish to purchase from to find out what the rules are. I only have information for the USA.
robertalrp
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November 18th, 2015 09:00
Many thanks.