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Why is it taking so long to ship a laptop?
I purchased the Dell XPS 15 9500 online on June, 23rd 2021. My now revised shipping date went from August 2nd, to August 30th. Why is this taking so long? I needed this laptop by the 16th. I'm worried I will have to cancel and purchase something else.
ejn63
10 Elder
10 Elder
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23.6K Posts
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September 11th, 2021 07:00
Whatever you were told, the system is made in China and shipped to a logistics point in the US -- if you're in/near Texas, it's possible that it's in Austin, but the systems are built in China for Dell.
You haven't indicated when the initial shipping notice came, but it can take time for international transit from China to the US -- what used to be a couple of days can easily be a week or more now.