Wrong dates creating an issue.

Well right now i am also in USA. and i have tried each and every way to reach indian customer support.

No help. and i have also transferred my ownership to USA. So what else do you guys need? Isnt the system of same company i purchased from india or any different country. and you guys do say that the warranty is international. So what the issue?

Hello,

I purchased my system on April 17th 2014 from India, so the expiry date of warranty should be till april 16 2015 right?

SO when i called for a help in my system i got to know that the warranty has already expired and it started in november 2013 and ended in november 2014. 
So what should i do now? I cannot get help from anywhere and right now i am not in India. I moved to USA.

If the system was purchased at retail, it needs to be registered to activate the warranty:

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If you purchased the system from a private seller, you'll need to contact them to see what the warranty is.

Note, however:  the basic warranty that comes with new systems covers only the country of purchase.  An international warranty is at extra cost and starts by purchasing an onsite service plan and then, using this link, 

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Transferring the warranty to the new country.

Hi Vishwash,

Thanks for posting on the USA Community Forum.  Unfortunately we're located in the US and do not have access to accounts in India.  You will have to contact Customer Support in your country for resolution.  Thanks.

Regards,

Robert

The date of the official dell invoice for a new computer bought directly from Dell determines the warranty period. You might not be able to use the warranty here in US if it was purchased in India. Did you buy from some other source--reseller or auction? Warranty does not apply for computers bought used or from unapproved resellers.

See if this helps-- http://www.dell.com/content/topics/topic.aspx/global/shared/support/dellcare/international_travel?c=us&l=en&cs=04

Or see the global transfer link on that page.

 I have purchased the system from an authorized seller. and i also have the invoice of it. I can prove showing my invoice and confirm the dates to you people. And i contacted indian customer support before moving and buying the laptop thoat would i be able to use warranty in USa. and they said you will be able to use it over there your warranty includes that. And you guys just need to change my dates for the warranty. if you need i can show the invoice also.

I have already registered the system. and the problem is wrong dates of the warranty. 

I want to extend my warranty and i cannot do it because they say the system is out of warranty.

So help me with the changing of dates for the warranty. Thats all i need help for.

The Warranty generally starts around the 1st day of invoice for the unit.  I have noticed that for units sold at retail stores like Walmart and Best Buy, they will add a few months to the warranty to account for the units waiting to be purchased.  Regardless I have seen several posts of Customers purchasing units in India with the same problem.  It really depends on if you purchased from a Dell authorized place (or Dell itself).  If not, then Dell will not extend the warranty period from when YOU purchased the item and not the original seller.

I have purchased from an dell authorized dealer. Whom should i contact for this things though?