Hi.

We have EMC DD2500 and cannot login to sysadmin account.

If I do it from web interface it says that "The username or password is invalid.". I use serial number as a password.

If I do it from ssh I receive "Account locked due to 17 failed logins". It's been in this state for a week.

How can I unlock sysadmin account?

How can I reset password for sysadmin account?

Is there any other default account to log on?