Thanks. I know the drive specs that you included. Just want to make sure the drive will fit physically. Unless all emc drives with same form factor will work
I one of the presentations (available through google search) I could find the details below. Although I haven't hadled these shelves manually, however I'm forced to believe that the one you have should fit.
The information I provided you is from Data Domain engineering documents. The Seagate model you inquired about failed qualification tests specifically aimed at the DD140, 160, 610, 620, 630 line of systems. This disk has passed other qualification tests for other Data Domain products (with the correct firmware) is a valid substitution for ES20, ES30 and certain systems head disks.
There are firmware limitations on drives in a Data Domain system. Other EMC products do not necessarily have the correct disk firmware even though they may be the same disk model. If a vendor updates a disk firmware, DD engineering must certify that a new FW version does not introduce issues with the system or DD OS.
The EMC parts compatibility internal site will list all parts that are compatible with a Data Domain system.
Either the system will dial home for a replacement disk or the end user calls support. The correct disk will be dispatched. There is no need for the end user to have the compatibility info.
There is a very good chance that current production disks from a vendor will not have tested firmware, therefore a customer needing that info is almost non existent. Systems out of support because a customer decided not to renew support can be handled by EMC on a T&M basis. Non tested disks could cause a data loss condition.
Now why a disk went from in use to spare is not normal however it could have had an error detected and was taken off line for the system to test the disk. If those tests came back OK, then the system will reintroduce that disk as a spare. The maintenance center feature of DD OS which controls this behaviour is a function of the newer DD OS releases.This would then give you the condition that you have observed.
Deb_PS
156 Posts
0
July 2nd, 2015 12:00
I think it should work
rflorino
3 Posts
0
July 2nd, 2015 12:00
Thanks. I know the drive specs that you included. Just want to make sure the drive will fit physically. Unless all emc drives with same form factor will work
TTFN
RKF
Nayaks1
77 Posts
0
July 2nd, 2015 23:00
I one of the presentations (available through google search) I could find the details below. Although I haven't hadled these shelves manually, however I'm forced to believe that the one you have should fit.
http://tinyurl.com/odnkuul
The above link has the ppt for the presentation of models DD640,DD620 and DD160
bobt5
49 Posts
0
July 9th, 2015 09:00
No, The Seagate ST1000NM0011 disks (1Tb or 2Tb SATA) are not qualified for use in the DD620.
DD OS will alert that an unqualified drive is found in the system.
rflorino
3 Posts
0
July 9th, 2015 10:00
I am getting mixed messages on this forum regarding this
TTFN
RKF
bobt5
49 Posts
0
July 9th, 2015 14:00
The information I provided you is from Data Domain engineering documents. The Seagate model you inquired about failed qualification tests specifically aimed at the DD140, 160, 610, 620, 630 line of systems. This disk has passed other qualification tests for other Data Domain products (with the correct firmware) is a valid substitution for ES20, ES30 and certain systems head disks.
neil_p1
1 Message
0
August 25th, 2016 00:00
hi bobt,
is there some documents about the compatibility with DD？
Such as PARTS COMPATIBILITY DATABASE Disk and FLARE on VNX？
where can i get these？
we just happened to this
to find out whether a disk fits my DD620.
bobt5
49 Posts
0
August 25th, 2016 12:00
These are the approved disks for a DD260:
005032948
005032949
P-X-2UB-1TB
P-x-630-1TB
There are firmware limitations on drives in a Data Domain system. Other EMC products do not necessarily have the correct disk firmware even though they may be the same disk model. If a vendor updates a disk firmware, DD engineering must certify that a new FW version does not introduce issues with the system or DD OS.
The EMC parts compatibility internal site will list all parts that are compatible with a Data Domain system.
SuperIO
3 Posts
0
August 28th, 2016 06:00
thus is on a internal site
the compatibility infos will not be open to the END user?
i happend to this
a disk whose status is "in use" ,after a replacement the new disk status become "spare"
what happened？
any idea?
bobt5
49 Posts
0
August 29th, 2016 07:00
Either the system will dial home for a replacement disk or the end user calls support. The correct disk will be dispatched. There is no need for the end user to have the compatibility info.
There is a very good chance that current production disks from a vendor will not have tested firmware, therefore a customer needing that info is almost non existent. Systems out of support because a customer decided not to renew support can be handled by EMC on a T&M basis. Non tested disks could cause a data loss condition.
Now why a disk went from in use to spare is not normal however it could have had an error detected and was taken off line for the system to test the disk. If those tests came back OK, then the system will reintroduce that disk as a spare. The maintenance center feature of DD OS which controls this behaviour is a function of the newer DD OS releases.This would then give you the condition that you have observed.