Hello All,

We have been testing backup with application direct of a SQL database and it worked great so far. However restore doesnt go trough and complains of not enough space at the destination. What is strange about that is that expects to see enough space for the entire database only on disk R:\ 

 

2023-03-06T14:39:46.318Z 38008 ddbmsqlrc PowerProtect Data Manager critical There is insufficient free space on disk volume 'R:\' to create the database. The database requires 7972559527936 additional free bytes, while only 6045666967552 bytes are available

All the disks are present and free and all together on all of them there is more then enough space but for some reason the app is looking for all the space only on one of them.
We were able to restore successfully another smaller database where on one of the disks there was enough space to fit all the data and after the restore completed the data was spread out on all the disks as it was originally.

Is there any reason for this? Could it be a bug or a configuration issue? Has anyone seen this before?

023-03-06T14:39:40.702Z 37725 ddbmsqlrc PowerProtect Data Manager info Recovering database 'AISDO_PROD' into 'AISDO_PROD' ...
2023-03-06T14:39:42.949Z 37944 ddbmsqlrc PowerProtect Data Manager info bsGetOrigLFiles: directory object name is MSSQL:/AISDO_PROD%/files.1677685445.1677685446
2023-03-06T14:39:42.958Z 29395 ddbmsqlrc PowerProtect Data Manager info bsGetOpaqueList: returns success.
2023-03-06T14:39:42.980Z 158892 ddbmsqlrc PowerProtect Data Manager info Instant file initialization is enabled.
2023-03-06T14:39:42.980Z 142584 ddbmsqlrc PowerProtect Data Manager info RESTORE database [AISDO_PROD] FROM virtual_device='EMC#cf9fccc0-2e92-44c8-b933-18269862dbee', virtual_device='EMC#cf9fccc0-2e92-44c8-b933-18269862dbee_2', virtual_device='EMC#cf9fccc0-2e92-44c8-b933-18269862dbee_3', virtual_device='EMC#cf9fccc0-2e92-44c8-b933-18269862dbee_4', virtual_device='EMC#cf9fccc0-2e92-44c8-b933-18269862dbee_5', virtual_device='EMC#cf9fccc0-2e92-44c8-b933-18269862dbee_6', virtual_device='EMC#cf9fccc0-2e92-44c8-b933-18269862dbee_7', virtual_device='EMC#cf9fccc0-2e92-44c8-b933-1826986
2023-03-06T14:39:42.998Z 188734 ddbmsqlrc PowerProtect Data Manager notice Successfully established the direct file retrieval session for backup ID '1677680915' with 'Data Domain' device path '/aisdo'.
2023-03-06T14:39:43.177Z 188734 ddbmsqlrc PowerProtect Data Manager notice Successfully established the direct file retrieval session for backup ID '1677680909' with 'Data Domain' device path '/aisdo'.
2023-03-06T14:39:43.370Z 188734 ddbmsqlrc PowerProtect Data Manager notice Successfully established the direct file retrieval session for backup ID '1677680912' with 'Data Domain' device path '/aisdo'.
2023-03-06T14:39:43.490Z 188734 ddbmsqlrc PowerProtect Data Manager notice Successfully established the direct file retrieval session for backup ID '1677680911' with 'Data Domain' device path '/aisdo'.
2023-03-06T14:39:43.757Z 188734 ddbmsqlrc PowerProtect Data Manager notice Successfully established the direct file retrieval session for backup ID '1677680910' with 'Data Domain' device path '/aisdo'.
2023-03-06T14:39:43.948Z 188734 ddbmsqlrc PowerProtect Data Manager notice Successfully established the direct file retrieval session for backup ID '1677680916' with 'Data Domain' device path '/aisdo'.
2023-03-06T14:39:44.142Z 188734 ddbmsqlrc PowerProtect Data Manager notice Successfully established the direct file retrieval session for backup ID '1677680914' with 'Data Domain' device path '/aisdo'.
2023-03-06T14:39:44.258Z 188734 ddbmsqlrc PowerProtect Data Manager notice Successfully established the direct file retrieval session for backup ID '1677680913' with 'Data Domain' device path '/aisdo'.
2023-03-06T14:39:46.317Z 153887 ddbmsqlrc PowerProtect Data Manager critical Microsoft SQL server documentation provides details about the following SQL Server Provider error:
2023-03-06T14:39:46.318Z 38008 ddbmsqlrc PowerProtect Data Manager critical There is insufficient free space on disk volume 'R:\' to create the database. The database requires 7972559527936 additional free bytes, while only 6045666967552 bytes are available.
2023-03-06T14:39:46.318Z 153416 ddbmsqlrc PowerProtect Data Manager critical (Error: 3257)
2023-03-06T14:39:46.820Z 35867 ddbmsqlrc PowerProtect Data Manager info Error processing SQL database 'AISDO_PROD'.
2023-03-06T14:39:46.820Z 0 ddbmsqlrc PowerProtect Data Manager critical unknown XBSA error 1359 (0x54f)
2023-03-06T14:39:50.677Z 37890 ddbmsqlrc PowerProtect Data Manager info Resource monitor thread termination status: 0x0
2023-03-06T14:39:50.677Z 43709 ddbmsqlrc PowerProtect Data Manager notice Stop time: Mon Mar 06 16:39:50 2023