SQL Cluster backup with DDBoost failed

Question

hello I backed up the SQL cluster with DDBoost, but I get this error when I start backing up: '' Check the detailed logs at 'C:\Program Files\DPSAPPS\MSAPPAGENT\logs\ddbmsqlsv.log'.Failed to retrieve DD password. Error: 53000, Error encountered while retrieving information from the lockbox 'C:\Program Files\DPSAPPS\common\lockbox\agents.clb' for the device host 'X.X.X.X': The instance name key is missing from the Lockbox.  ''

GJones1 · Answer

Did you ever get a resolution for this?  We are seeing the same error.

Data Domain

Was this post helpful?