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19 Posts


March 15th, 2023 13:00

Datadomain DD4500 does not start - black screen

Hi Guys,

We have a DD4500 and suddenly it crashes , when we reinsert the AC power cable we get a black screen of the console.

an amber led in the front of the SP Module.

drives and the rest of the module are off exept the management module.

can i confirm that the SP module should be replaced ?

Thank you in advance for your help

Community Manager


456 Posts

March 17th, 2023 04:00

19 Posts

March 17th, 2023 09:00

Hi @NSDame 

Thank you for your message.

the link is giving my post

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