Hello,

Firs thing this morning, a pop-up from Dell came up asking me if I wanted to maintain battery life while being constantly plugged in. After I clicked yes, It said something about preforming at 50-100%. Then my screen went dark. Considerably dark and I can barely see the screen. This needs fixed and restored to its factory settings asap because of the darkness.

How can I do this?

Please and thank you,

Dani