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RMills1

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5 years ago

R

RMills1

25 Posts

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March 15th, 2021 06:00

SDE AppData Exceptions

Hello,

We have a ClickOnce app that keeps having issues, and currently the blame is being put on Dell Encryption.  I was going to build an exception to exclude the ClickOnce app folder (%userprofile%\AppData\Local\Apps\2.0), but when I was reading the help document in Dell Security Server, it says:

%ENV:USERPROFILE% (inclusion or exclusion) variable should never be used with SDE Encryption.

The files are being encrypted by System Data Encryption according to the Encryption tab in the files' Properties.  How do I create an exception for this?

Thanks,
RMills1

  • DS

    Dell-StephenO

    3 Novice

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    163 Posts

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    Posted March 25th, 2021 06:00

    Hi @RMills1,

    So for a SDE exclusion of App data you'll want to use a wildcard in the policy.  So your exclusion will look something like -^C:\Users\*\AppData\Local\Apps\2.0

    Let us know if that helps the app conflict issue.  If not we can dive a little deeper and see what's going on.  


    Dell-StephenO

    Technical Team Lead - Software International Product Support

    #IWork4Dell

  • R

    RMills1

    25 Posts

    731

    0

    Posted April 27th, 2021 05:00

    Hey Stephen,

    Sorry for the long delay (we had to fix another issue). This exception worked for us. Our ClickOnce app is working normally now. We did have to delete it one last time, but after that, it worked normally.

    Thanks!

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