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Musa nanven
1 Rookie
•
1 Message
7 Points
0
92
May 30th, 2026 00:49
Flashing laptop code
Responses(3)
Solutions(0)
anne_droid
5 Journeyman
1.9K Posts
7K Points
May 30th, 2026 09:50
Please can you confirm the Make Model and OS, along with any configuration details like touch screen, backlit keyboard, SFF or tower etc etc.
What state is it currently in?
Which password is 'forgotten'?
Perhaps use the ""Get Help Now"" blue oval to try and define to DELL your situation.
Can you give the sequence of flashes please?
ejn63
12 Elder
31.2K Posts
154.3K Points
1
May 30th, 2026 10:48
Call Dell support with verification of ownership.
DELL-Devin A
2 Intern
4 Posts
23 Points
June 1st, 2026 21:57
@Musa nanven If it is your BIOS password you forgot, you will need to contact technical support to obtain the master reset password. If the forgot password is for something else, please let me know and I will guide you on how to resolve.
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anne_droid
5 Journeyman
•
1.9K Posts
•
7K Points
0
May 30th, 2026 09:50
Please can you confirm the Make Model and OS, along with any configuration details like touch screen, backlit keyboard, SFF or tower etc etc.
What state is it currently in?
Which password is 'forgotten'?
Perhaps use the ""Get Help Now"" blue oval to try and define to DELL your situation.
Can you give the sequence of flashes please?
ejn63
12 Elder
•
31.2K Posts
•
154.3K Points
1
May 30th, 2026 10:48
Call Dell support with verification of ownership.
DELL-Devin A
2 Intern
•
4 Posts
•
23 Points
0
June 1st, 2026 21:57
@Musa nanven If it is your BIOS password you forgot, you will need to contact technical support to obtain the master reset password. If the forgot password is for something else, please let me know and I will guide you on how to resolve.