Dell OpenManage proxy password issue

Question

Seems that the latest update (4.7.0) broke proxy functionality. I've tried disabling and re-enabling proxy, but now the console doesn't allow our password for proxy auth.

Seems to be enforcing a complex password, which it should NOT be doing considering the password enforcement is done on the proxy side, not the OME side.

Dell-Martin S · Answer

Quick Workarounds Use the REST API: Bypass the broken Web UI by pushing your proxy credentials directly via the OME API using curl or Postman. Inspect Element: Press F12 in your browser, select the grayed-out 'Apply' button or password field, and delete the disabled or validation attributes to force-click it. Use IP Instead of FQDN: Switch the proxy address from a hostname (e.g., proxy.local) to an IP address, which sometimes bypasses validation loops. Recommendation Open a ticket with Dell Support so engineering can log this UI bug and potentially provide a backend database fix.

syousef_anl · Answer

Thanks, are the supported API calls documented anywhere? Tried switching the proxy from FQDN to IP, but that didn't work, and the 'Apply' button isn't grayed-out, it allows me to click, but then shows the error I included in the original post.

Dell-Martin S · Answer

Hi,

yes here:

https://dl.dell.com/topicspdf/dell-openmanage-enterprise_reference-guide8_en-us.pdf?dgc=SM&cid=243906&lid=spr5925610022&RefID=dtw22_sm5925610022&linkId=140436340

However, there seems to be an issue in the proxy library we use in OME, which introduced a change in 4.7 that enabled password complexity requirements for this field in the web UI.

The new requirements are documented in the 4.7 User's Guide - Dell OpenManage Enterprise 4.7 User's Guide, page 62.

syousef_anl · Answer

Thank you for this. I'm able to update the password via API, however the proxy exclusion now gets reset. And I'm unable to update it via API as that's not an available resource, and I'm not able to update it via web console as that requires I enter the unacceptable password. So as it stands, this is definitely a bug that breaks proxy functionality.

Dell-Martin S · Answer

Hi  With 4.8 it could be resolved probably.The Devs are informed about this.

_Armin_ · Answer

@Dell-Martin S​  I ran into the same issue and tried to set the proxy password with Ansible. I suppose it's using the same API? Does the API also enforce the new password rules? It looks like it does, the error message is the same as in the UI. Or is there a way around that? Background: We have a central proxy user for these kind of access and it's used for several devices. If I change that, I have to change it on all of them... which sux.How does the solution look like? Relax the password rules again in 4.8? You should at least adjust the error message. Currently it allows just wild guessing.

DELL-Bridjet V · Answer

Hi _Armin_,

Here is what we can suggest at this time.

Temporary proxy bypass - If feasible for your environment, temporarily disable proxy functionality until 4.8 is available (though this may not be practical depending on network requirements)

Long-term Solution:

This behavior is observed due to the proxy library used in OME 4.7.0 and the official fix will be in OME 4.8, which should:

Remove the inappropriate password complexity enforcement for proxy authentication
Improve error messages to provide clearer guidance

Recommendation: Monitor for OME 4.8 release and upgrade as soon as it's available. In the meantime, work with your proxy administrator to create an OME-specific proxy account that meets the current requirements, or coordinate a password change across all devices if the central proxy user must be updated.

Regards,

DELL-Bridjet V

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_Armin_ · Answer

@DELL-Bridjet V​ Thanks for the info. The proxy is necessary and cannot be reconfigured. Currently I'm using a spare user with a separate password. This way I'm able to get updates and images again. Do you have an idea about when (roughly) 4.8 is released? The UI of 4.7 is terrible and our productivity is drastically reduced because of that. We desperately looking forward for 4.8 :-)

DELL-Bridjet V · Answer

Hi _Armin_,

Thank you for sharing your workaround — using a spare user with a separate password is a practical solution. I understand you are eagerly looking forward to the release of version 4.8 given the impact of the 4.7 UI on productivity.

Unfortunately, I couldn't find any information regarding the release date for version 4.8 at this time. We will just have to keep an eye out for any official updates.