Driver updates fail

Just some additional info. Chipset update task is still at 50% after 1.5 hours. I can see in the device's page in OMEnt that one of the NIC ports went down, then came back up.

Task details are stuck with the following display:

Heya Justin,

I'm working on redeploying an OMEnt environment, so I can't test this myself immediately, but it is something I'm working on. If I were to hazard a guess, it may be something inventory related. In the meantime, you might reach out to phone support, if this is pressing for you.

EDIT: I just completed some testing and was not able to replicate this behavior. I would have to recommend contacting phone support. Once the progress bar hits 50%, the drivers have been downloaded to OMEnt and are trying to be pushed to the host. So my assumption based on what we're seeing in behavior is that the problem would be with the appliance's ability to push them to the target.

Thanks for testing. The driver(s) actually get installed successfully. The problem seems to be that in the process of updating the NIC driver, connectivity is lost (as expected), but OMEnt can pick up the process again once connectivity is restored.

I've replicated this on every system I have the requires NIC driver updates. Process starts, hangs indefinitely at 50%. Cancel the task after several hours, refresh the inventory on the system and it shows the updated driver. So the operation is completing successfully, it's just that OMEnt task apparently can't determine that fact once connectivity is lost during the task.

I might also add that in all instances these servers have teamed NIC's, all using Microsoft's native Teaming function.

I'm still experiencing this issue whenever trying to deploy NIC drivers.

Wondering if anyone else has encountered this and/or has a fix?

Hello,

did you tried to contact phone support as Dylan suggested? We cannot replicate this behavior Otherwise let's see if other customer already had this issue.

Thanks

Marco