1 Rookie
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41 Posts
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1057
May 23rd, 2022 07:00
Error creating template compliance baseline
Whenever I attempt to create a Compliance Baseline, it fails with the error
Error creating template compliance baseline.
I am running 3.9.0 Build 55 of OpenMange Enterpise with no plugins installed
ErdosiP
4 Posts
1
July 4th, 2022 11:00
Hy! I've faced the same issue, after upgrading the OpenManage to 3.9.
I've tried in a different browser, and guess what: the Compilance menu have a new schedule tab, which is not shown in my default Chrome browser.
I've faced this kind of cache issue with OpenManage after upgrading it. Try it with private mode, or another browser (I've did with firefox, now I have my new configuration compilance)
Regards,
Peter
DELL-Chris H
Moderator
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9.6K Posts
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May 23rd, 2022 12:00
Jaimie.Harris,
I would start with reading through page 122-128 here, and verify the configuration was performed as described. Also would you confirm where in the process you see the error, and if there is anything in the error log despite the error you posted?
Let me know what you see.
jaimie.harris
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41 Posts
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May 24th, 2022 03:00
Chris
The error occurs as soon as I click Finish on Step 2
The scheduling and notification options described in the manual were not offered
Where can I see the error log?
Jai
DELL-Erman O
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2.9K Posts
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May 24th, 2022 04:00
Hi Jai, I guess we can try to see the log by enabling Debug Logging. user guide page 33. You may find this video helpful to see the log of the error. https://dell.to/3wEyUVz;
Hope that helps!
jaimie.harris
1 Rookie
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41 Posts
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May 24th, 2022 06:00
Erman
I need to get the dat.ini file signed by Dell. Where should I send it?
Jai
DELL-Erman O
Moderator
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2.9K Posts
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May 24th, 2022 07:00
Hi Jai, unfortunately, I don't have the authority to approve "dat.ini" file, otherwise I would try to help. As far as I know, it can be signed by the development team. In this sense, I would suggest you to contact the support team. I am sharing the relevant article to help community. https://dell.to/3NsaXX6
jaimie.harris
1 Rookie
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41 Posts
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July 6th, 2022 09:00
I solved this by rebooting the appliance that ran OME and it came up properly