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March 2nd, 2022 06:00
Firmware Download Error
Processing repository information.
Attempting to connect to repository.
Downloading catalog failed.
Repository creation failed. Please provide valid credentials and/or repository path.
Task Failed. Completed With Errors.
Has anyone exp the above issue, i cannot download any creds and i am using the dell repo via internet. Currently running 3.8.3 version.
appliance uses a proxy and has been working fine before.
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DELL-Charles R
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March 2nd, 2022 11:00
Hello A13xx,
Did it work before? If so do you know of any changes since then?
There could be maintenance on the site. Have you tried periodically through the day?
Try clearing browser cache and test results.
Can you reach https://Downloads.dell.com/catalog/ through the proxy?
Test on a browser in the same network as OME appliance
Double check the configuration. Page 157 - Configure OpenManage Enterprise network settings check proxy settings : https://dl.dell.com/content/manual64541359-dell-emc-openmanage-enterprise-3-8-3-user-s-guide.pdf?language=en-us&ps=true
page 34 Check the ports are open Supported protocols and ports on management stations
These may useful to review:
OpenManage Enterprise Catalog Troubleshooting : https://bit.ly/346XMKg
OpenManage Enterprise Firmware Updates : https://bit.ly/3pyEvJb