Http Status : 404 Operation failed. ========== EEMI Code: CGEN1013 ==========

Question

We've taken delivery and installed 20 new R770's all 10 per site, we've setup Dell SCG perfectly without issue however we can't setup these new servers as devices in OME, we are getting the same error on all the servers which is below. We have many servers setup without issue on OME just no IDRAC10's

We can connect to the idrac no problems.

Results :

Target System: x.x.x.x

Messages:

Running

Discovery of target x.x.x.x started.

Discovery target resolved to IP x.x.x.x .

Http Status : 404

Operation failed.

========== EEMI Code: CGEN1013 ==========

Message: Unable to connect to the device over because a connection error occurred.

Recommended actions: Make sure that the target device is available and retry the operation.

=======================================

Task Failed. Completed With Errors.

We've looked with the Dell Troubleshooting tool and SNMP is working just fine,

WSMAN

WSMAN

Error

Using TLS 1.0 for SSL/TLS handshake.
Error: A complete response was not received from the remote server.
Using TLS 1.1 for SSL/TLS handshake.
Error: A complete response was not received from the remote server.
Using TLS 1.2 for SSL/TLS handshake.
UntrustedRoot: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.

TLS 1.2 Handshake successful.

The WS-Man target has TLS 1.2 enabled. If OME is unable to discover this device, install the required updates on the system where OME is installed. For more details, see “Enabling support for TLS 1.1 or 1.2” at delltechcenter.com/ome.

Identify Failed. Could not connect

Tested WS-MAN but from what I've read this is no longer used on IDRAC10's so this should fail.

Firmware versions

BIOS 1.7.5

Bootstrap OS Not Installed

BOSS.Slot.6-1 2.2.13.2037

CPLD.IOBay 1.0.4

Dell 64 Bit uEFI Diagnostics, version 4303, 4303A51, 4303.51 4303A51

Dell Connectivity Client 210.2.0-A00

Dell OS Driver Pack, 25.10.03, A00 25.10.03

Disk.Direct.0-0:BOSS.Slot.6-1 1.4.0

Disk.Direct.1-1:BOSS.Slot.6-1 1.4.0

FC.Slot.3 03.10.12

FC.Slot.9 03.10.12

iDRAC Service Module Installer Not Installed

iDRAC.Embedded.1 1.30.10.50

Lifecycle Controller 1.30.10.50

NIC.Slot.4 23.31.18.10

NIC.Slot.10 23.31.18.10

PSU.Slot.1 AE31

PSU.Slot.2 AE31

System FPGA 109.125.104

TPM 7.2.4.1

Wonder if someone can offer some guidance

Origin3k · Accepted Answer

Dude! OME 3.10 is stone aged and doesnt support iDRAC10. Update to 4.5.latest and it would work. Regards, Joerg

Jam1e_G · Answer

For info - OME Enterprise Version 3.10.2 (Build 13)

Jam1e_G · Answer

Cheers Joerg - didn't even know a newer version was out, this appliance only updated a few weeks ago, then to find v4.x has been out for over a year - wow - now on 4.6 and idrac10 fully in - thanks again.

Origin3k · Answer

Your 3.10.x was from 2023 and they added Gen.16(with iDRAC9) support in that period of time. HW with iDRAC10 comes in Q4/2024 or Q1/2025 because software support was a little bit late.

Regards,

Joerg

Dell OpenManage Enterprise

Http Status : 404 Operation failed. ========== EEMI Code: CGEN1013 ==========

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