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April 19th, 2023 14:00
Missing Static Groups after Upgrade
I have seen a few posts and still have not seen an answer or a fix for this issue going all the way back to 2018. I just upgraded our OME server to the new 3.10.1.51 and after the upgrade I am missing 4 Static Groups I had created. I can see them referenced in some of my compliance setups however On the Devices screen I no longer see them.
I have reboot multiple times, restarted services multiple times, I have cleared out the cache on the browser, I have even tried with another system and different browser and still cannot see them.
This is a major issue and I see where others have had the same problem and Dell still has not come up with the answer to the issue. To me it seems like a database issue but we have no access to data so I really think someone from DELL needs to get on this.
I need this fixed ASAP.
Ray Sterling
DELL-Joey C
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April 19th, 2023 22:00
Hi @Ray Sterling,
Most of the troubleshooting to recommend here, have been executed. Do you know when was the last version that you haven't had the issue? Is rolling back to that version possible?
Have you contacted the OME support via call to open a raise a ticket on the issue? I would suggest doing that, as the support will collect debug logs and have engineering to check.