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October 5th, 2023 17:53

Need to access Dell warranty portal for OME

I am behind a firewall that doesn't allow wildcard rules for access beyond the firewall. I need to know what the URL is that OME uses to access the warranty portal. I cannot find it in the logs. Thanks! 

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3.6K Posts

October 6th, 2023 02:42

Hello, thanks for choosing Dell. Could you take a look at this?

 

https://dell.to/3ZLlnsd

 

Dell EMC OpenManage Enterprise 3.6 Security Configuration Guide

Respectfully,

October 6th, 2023 15:15

We can't just open port 443 or a outward domain name. I need that actual URL that OME is trying to reach out to.

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3.2K Posts

06-10-2023 03:36 PM

Hello Isaac,

 

I believe this is what you are looking for.

OpenManage Enterprise 3.10 User's Guide

Page 28

Access device warranty :

https://apigtwb2c.us.dell.com/PROD/sbil/eapi/v5/asset-entitlements?

 

DELL-Charles R

Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

Did I answer your query? Please click on ‘Accept as Solution’. ‘Thumbs up’ the posts you like!

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3.2K Posts

06-10-2023 03:39 PM

This is the reference manual:

OpenManage Enterprise 3.10 User's Guide

 

https://dl.dell.com/content/manual52251022-openmanage-enterprise-3-10-user-s-guide.pdf?language=en-us

 

DELL-Charles R

Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

Did I answer your query? Please click on ‘Accept as Solution’. ‘Thumbs up’ the posts you like!

October 6th, 2023 16:21

Yes I believe the link "https://apigtwb2c.us.dell.com/PROD/sbil/eapi/v5/asset-entitlements?" on page 28 is correct. Waiting for the network team to add that to the allowed list. If I don't respond to this list then that means it worked.

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