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March 15th, 2023 02:00

OME backup

Hello,

I recently upgraded my OME to version 3.10.

One of the new features is a backup/restore possibilty.

I have in Applications Settings - Console Preferences - Backup/Restore settings.

But the backup/restore possibility that should appear in the top menu, isn't there.

Does anybody have an idea why and how to resolve this ?

 

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9.6K Posts

March 15th, 2023 06:00


Koen Vandamme,


What I would suggest you start with would be to check for a browser issue if you just upgraded, so I would clear cache data, close the page, and reload the OME webUI to start or you can also try another browser. I say this as it may be that the cache is what's being displayed in OME rather than the new version you just upgraded to. 
Also, I would verify that you have the required user privileges. 
If it isn't the browser or permissions then I would see if it is configured for it, which you can find the steps for on page 188 here.

 

Let me know what you see, and if this helps.

 

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