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7 Posts

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September 26th, 2023 13:35

OME discovery process stuck

Hello team,

I have been having an issue with a discovery process for hosts(servers) in my environment. It has been stuck for more than two weeks now. It is causing other discovery jobs to be queued and never starting. What should I do?

Moderator

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2.8K Posts

26-09-2023 20:48 PM

Hello Ahmad,

 

Are you discovering one server or many?

 

Have you rebooted appliance?

 

Try enter the Text User Interface (TUI)

Restart Services

Restart All Services

 

If possible have you rebooted the appliance host?

 

Try different browser - FireFox, Edge, Chrome

 

Are you on the latest OME version?

 

1 Rookie

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7 Posts

27-09-2023 08:42 AM

@Dell -Charles R​ 

Hello Charles,

Is there a risk in rebooting the VM that has the OME appliance?

Moderator

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3.1K Posts

27-09-2023 11:15 AM

Hi,

only the normal risks when rebooting the VM

1 Rookie

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7 Posts

27-09-2023 11:37 AM

@Dell-Martin S​ 

Hello Martin,

Thank you! I rebooted the VM earlier as per Charles's recommendation and the issue was resolved.

Thanks to you both :)

Moderator

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3.1K Posts

27-09-2023 11:39 AM

thanks for sharing your feedback

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