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599
OME Scanning Interval
I have a server that has a bad hard drive. I have setup OME and added the iDRAC to the device list.
I noticed that the Alert Log had already captured the critical state of the hard drive and put it in the alert log before I setup the SNMP settings so I did not get an error email about this.
I was under the understanding that the servers were scanned once an hour. I figured if I delete the alert logs I would get an email reporting the bad drive within an hour, but the alert has not been reported and the log has not been recreated several hours later.
When does the server get scanned for errors and where can I adjust this to happen more often? If I have a drive go down I dont really want to wait 24hrs before getting a notification.
Thanks for the help.
DELL-Charles R
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September 20th, 2022 10:00
Hello mouse51180,
When you discover it, did you check the box that says "Enable trap reception from discovered iDRAC servers and MX7000 chassis."?
Enabling alerting in the iDRAC, sets the SNMP alert destination IP to the OME IP, and enables that SNMP alert destination. It does Not configure the SNMP alert configuration categories.
You also want to configure the DRAC alerts : https://dell.to/3QShaNy
It Alerts on 'status change'. If it was failed and then alerting was set up but it is still failed there would be no alert as there was no change in status.
DELL-Young E
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September 19th, 2022 20:00
Hi,
Status Polling Schedule Settings
https://dell.to/3xASXo7
Discovery And Inventory Reference >>> Status Schedule >>> Status Polling Schedule Settings
mouse51180
12 Posts
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September 20th, 2022 05:00
I cant seem to find the Discovery and Inventory area. Im not sure if this is due to I am running OpenManage Enterprise and the attache link references Essenials or if its due to the document referencing v2.5 and im running v3.9.
I found a an inventory task called "Default Inventory Task" and it ran last night successfully. It is set to run on all devices, but this did not recreate the bad hard drive alert I deleted yesterday.
I noticed the discovery task was not scheduled to happen automatically. I manually ran the discovery task on the server with the bad hard drive, but it to did not recreate the alert.
DELL-Erman O
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September 20th, 2022 07:00
Hi, You can take a look at pg 80-81 for creating an inventory job and monitoring and managing device alerts on pg 127
https://dell.to/3Lva3t6;
mouse51180
12 Posts
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September 20th, 2022 08:00
Im afraid this link does not help either.
If I go to the server hardware tab it shows that in array disk I have a red X on 2 of my drives. In storage controller it shows the status as a yellow !.
I have manually re-run on the selected server:
All of these have completed successfully and none of them have regenerated the bad drive alert error to kick off the notification email.
What is the task or job that needs to occur to get these alerts to repopulate?
mouse51180
12 Posts
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September 20th, 2022 11:00
Thank you Charles. I believe this has solved my issue. I did not have the "Enable trap reception..." when I did the discovery.
I manually typed in the information into one of the idracs and was able to generate a test and received the email from the test.
I then edited the discovery task on one of my other servers and checked the "Enatble trap reception..." option and saw that it populated the data I manually typed in on the other server...so I am now doing a rediscover on my other servers with the option checked.
I thought the "Enable trap..." option was only if I was going to send it to a 3rd party server or device. I didn't realize OME needed it as well. I thought it had a direct connection to the iDRACs.
Thank you again.