One or more online catalogs could not be downloaded successfully due to network issue or invalid file or sign check failure.

Hi,

It looks  like OME does not have a valid route to downloads.dell.com. Please log in to the VM Console > Go to Setup Debug Logging > Enable All Debug Logs > Close the Result dialog. 

Go to Monitor > Troubleshoot > Appliance > Test Appliance Connection > Select Dell Online from the Sites menu > Click Test. What is the result?

Then go to Application Settings > Console and Plugins > Click Update Settings > Set the "Where to check for updates" option to Network Share > Enter "https://downloads.dell.com/openmanage_enterprise/" in the Local Path field > Click Test Now > Note the results > Click Apply > Click Yes to clear the temporary files > If the connection test was successful wait for the page to refresh. Please repeat the test for https://dl.dell.com/openmanage_enterprise/ and https://downloads.ins.dell.com/openmanage_enterprise/

If all tests pass go to Configuration > Firmware/Driver Compliance > Click on Catalog Management > Select one of the catalogs hosted by Dell > Click Check for Update > Does it report any errors? Does it update the Last Checked date?

If you are using the Update Manager Plugin to go Plugins > Update Management > Repository > Select a Repository whose catalogs are hosted by Dell > Click the refresh icon on the right under the name > Does it report any errors? Did the last updated timestamp change just above the Refresh button? Does the Catalog Versions match the Available Catalog Version?

Go to Monitor > Jobs > Clear All Filters > Look for the Job Type UMP_Update_Task with the Description of Repository Refresh > Select and click View Details > Scroll down to Execution Details > There will be a Execution Detail for the Repository-Catalog and Repository. Select each of these and note down or take screenshots of the Results and Messages fields. Also note the JobID in the URL, e.g. core/console/console.html#/core/monitor/monitor_portal/jobsDetails?jobsId=12839.

Go to Monitor > Troubleshoot > Logs > Click Generate Logs, wait for that to complete then click Download Logs.

If some test URL fails, I may suggest contacting the OME support and provide them with the downloaded logs to analyze the issue.