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29 Posts

1749

June 3rd, 2021 06:00

OpenManage Enterprise 3.6 slow authorization

Hi!

After update to version 3.6 it takes more time to login into the appliance (even for local user).

Does anyone have the same problem? Any ideas how to fix that?

 

thank you.

6 Posts

June 4th, 2021 04:00

Experiencing the same here.

Moderator

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4.7K Posts

June 4th, 2021 07:00

Hello,

 

I'm sorry to see OME is slow to authorize. 

 

How much longer are noticing?   seconds longer? … 10 minutes longer?

 

Have there been any other changes in the environment?

 

Try a few steps:

Clear browser cache and test.

Try another browser

Reboot the appliance and check results.

 

29 Posts

June 4th, 2021 07:00

Previously it took seconds, now - minutes. 

 

Appliance was restarted several times. 

Same issue on 3 different workstations. Reproduced with different browsers.  Cache cleared. No other changes appliance in configuration. We faced with this issue right after appliance update. 

Moderator

 • 

4.7K Posts

June 4th, 2021 08:00

Thank you for the reply. I'll have to submit this up to our Systems Management engineer. It may be after the weekend before I get feedback.

Moderator

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4.7K Posts

June 8th, 2021 05:00

Update: we have identified a fix to be included in a 3.6.1 patch to release around the end of the month but no hard ETA at the moment.

I'd recommend checking back early July for the patch 3.6.1.

29 Posts

June 8th, 2021 05:00

Thanks for the update! 

Hope, patch will fix the issue and don't break anything else

6 Posts

June 21st, 2021 05:00

Thanks for the reply, glad to hear a fix is on its way.

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