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September 10th, 2021 01:00

Plugin installation not starting (OMEnt Version 3.7.0 (Build 82))

After updating the appliance to V 3.7.0 im not able to install the recently downloaded Update Manager plugin (same case with the other plugins).
I don't get any error message or similiar, it just won't install it. 

I have also tried rebooting the appliance. Is this a known issue?

Moderator

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4.7K Posts

September 10th, 2021 06:00

Hello brb_e,

 

I'm sorry to see the plugins are not installing after the appliance update.

 

First I would recommend:  Clear browser cache and/or try different browser

 

If it still does not install plugin you can enable logging:

  • Go to OMEnt Text User Interface (TUI) from the hypervisor to setup Debug Logging
  • Restart OMEnt services, Reproduce the issue
  • Once all tests are complete you'll want to return here to disable debug logs

 

OpenManage Enterprise Log Gathering

https://dell.to/3E55UIt

 

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