2 Intern
•
22 Posts
•
2 Points
2
952
March 5th, 2025 10:39
The local or downloaded package couldn't be validated. Invalid Package.
I running the latest OME version and using the Dell Default Catalog. Some servers will upgrade successful after 2 o 3 times failing and (re)starting the FW update job. The failed jobs always ends with the following error:
Messages:
Running
Verifying if the device Service Tag is valid.
The device Service Tag is valid.
The local or downloaded package couldn't be validated. Invalid Package.
Task Failed. Completed With Errors
What is causing this issue.
No Events found!
VRMware
2 Intern
•
22 Posts
•
2 Points
0
May 12th, 2025 11:31
Version 4.4 works fine for me.
DELL-Chris H
7 Practitioner
•
9.7K Posts
•
48K Points
0
April 4th, 2025 15:43
The process you are looking for can be found here.
As far as the updates, the catalog file that OM refers to isn't updated as often as standalone updates, so you should be able to find all the updates under the dell support driver and download page for your server model. Now it may be a newer version, but you can find the specific one under "Prior versions" under the newer download.
Let me know if this helps.
Dell-Martin S
Moderator
•
3.8K Posts
•
25.5K Points
0
July 30th, 2026 14:14
Hi a few things to check:
Refresh the repository catalog in UMP
.xml/.gzfiles and interfering with the larger Dell update packages (.exeDUP files).Check with the network team
Whitelisted Dell endpoints
downloads.dell.comftp.dell.comhttps://downloads.dell.com/*It's important that SSL decryption is bypassed completely, not just URL filtering.
Clear any cached downloads
A couple of questions:
My guess is that SSL inspection is modifying or corrupting the Dell update packages during download.
some helpful resources:
https://www.dell.com/support/contents/en-uk/videos/videoplayer/integrate-update-manager-plugin-repositories-to-openmanage-enterprise-integration-for-vmware-vcenter/6347459375112
https://www.youtube.com/watch?v=DbsiYjKXzas
https://www.dell.com/support/kbdoc/en-us/000183965/how-to-create-perfom-firmware-updates-using-openmanage-enterprise
https://infohub.delltechnologies.com/en-us/p/update-manager-plugin-for-openmanage-enterprise-overview/
DELL-Chris H
7 Practitioner
•
9.7K Posts
•
48K Points
0
March 5th, 2025 15:47
VRMware,
I would be happy to look into it for you, but would you confirm the device you are trying to push the update to, as well as what specific update are you trying to push?
Let me know and we can go from there.
VRMware
2 Intern
•
22 Posts
•
2 Points
0
March 5th, 2025 19:33
@DELL-Chris H I upgrade iDRAC, Bios, Network Drivers, etc. After that the fw upgrade job failed I restart the job and after several attempts, it goes well. It took me almost 2 working day to upgrade the fw of a few servers. But what is causing this issue?
VRMware
2 Intern
•
22 Posts
•
2 Points
1
March 5th, 2025 19:35
@jtauke_isu If I restart a failed job it finally works after several attempts but this is not how it should be working. I want to know what is causing this issue.
GM_Admin
1 Rookie
•
1 Message
•
2 Points
3
March 6th, 2025 08:09
Dear Support Team,
We have the same issue in our environment. We tried to update several ESXi systems using the OMEVV plugin and a Dell OpenManage Enterprise server. Nearly all firmware updates failed during the first run.
Luckily, only the BIOS update from 1.15.2 to 1.16.2 and the iDRAC update from 7.10.90.00 to 7.20.10.05 are missing, and we decided to skip those updates for the moment.
Nevertheless, it’s horrible to have a non-working solution which is designed for enterprise environments. Like VRMware I am also interested in a solution...
VRMware
2 Intern
•
22 Posts
•
2 Points
1
March 6th, 2025 09:22
A Colleague just told me that he also experienced the same problems yesterday. He contacted Dell Support yesterday and there seem to be issues with the load balancer since last week.
vmjoe
1 Rookie
•
8 Posts
0
March 6th, 2025 09:24
Same problem here. OME Version 4.3.1 (Build 12).
I'm not using OMEVV, but the OME web interface directly. Some updates are failing, some are working. Sometimes it works at the 2nd attempt, sometimes it takes 8 attempts or so. bad.
The overall error "The local or downloaded package couldn't be validated. Invalid Package." might be preceded by the error "There was an error downloading one or more packages from the specified repository. Trying to download the package(s) from dell.com".
(edited)
vmjoe
1 Rookie
•
8 Posts
0
March 6th, 2025 09:50
Even better: I had to restart the same job (containing one update for two hosts) several times because it always failed. Eventually it worked, but I accidentally clicked 'restart' again, and the job FAILED with the same stupid error message again!
Another job I had to restart thrice had the preceding error "There was an error downloading one or more packages from the specified repository" - BUT was successful on the devices (overall job status: successful).
ShaneRH
1 Rookie
•
3 Posts
•
2 Points
1
March 6th, 2025 20:34
Any update in regards to this? still having issues.
ShaneRH
1 Rookie
•
3 Posts
•
2 Points
2
March 6th, 2025 20:50
Only took me 8 attempts to kick off an update....
vmjoe
1 Rookie
•
8 Posts
1
March 7th, 2025 10:03
@ShaneRH I feel you bro. But I beat you with "only" 7 attemps:
ShaneRH
1 Rookie
•
3 Posts
•
2 Points
0
March 7th, 2025 10:05
@vmjoe Ahhh, Depends which way we are looking at it! My other hosts done it with only 1 or 2 failures :P
vmjoe
1 Rookie
•
8 Posts
0
March 7th, 2025 10:07
Shame on you Dell for not answering, not fixing the problem which seems to be on your (server) side.
I've updated OME to the latest version 4.3.2 (Build 49) yesterday, same problems, it has nothing to do with the appliance version.
Also shame on you Dell for the ridiculous short session time-out here in the forum... logging in after 30 (?) minutes is sooo fun! And makes the forum sooo secure, yeah!