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7 Posts
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July 22nd, 2013 13:00
Asset Acquisition Information
Just updated to OME 1.2. Like the new features. How long until it will start getting information like Asset Acquisition Information, and Warranty Status?
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MMSTroy
7 Posts
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July 22nd, 2013 14:00
I'm looking at the Asset Acquisition Information Report and the Purchase Cost, Date Order Number etc.. are all 0 or blank. Same way with the Asset Support Information Report. I'm under the assumption (possible incorrectly) that it will pull that information for Dell using the systems service tag?
DELL-Rob C
4 Apprentice
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2.8K Posts
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July 22nd, 2013 14:00
Thanks for the question...glad you are seeing some value in the new features.
Can you give me more specifics and I can pass along your feature request to the team.
OME does have a warranty report that shows the ship date and expire date. Also you can create a rule to let you know when the warranty is due to expire.
Let me know what else you are looking for and I'll pass it along.
Regards,
Rob
DELL-Pupul M
2 Intern
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1K Posts
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July 22nd, 2013 23:00
Hi,
OME gathers all the Asset Acquisition information from OMSA. If these information are fed in OMSA, OME will show it. It will be a good idea to check on the MN whether you are able to see the Asset information in OMSA. Also, as per my understanding these information are required to be fed once on the target server.
For the warranty status information, the details are fetched from the dell site using system service tag and you should be able to get the detailed information. For this, you need to have internet connection on the OME server. You can also set up Warranty expiration information. You can find detailed steps mentioned by Rob on en.community.dell.com/.../19515788.aspx