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33 Posts
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16169
November 15th, 2012 13:00
Discovery finding non instrumented devices
Good Morning,
Upgrade our OME install to 1.1 On Monday seemed to go fine until last night. We run our scan and inventory on a Thursday night which has worked for about 5 months. I have the scan set to only include Instrumented devices. However this morning I have 13k devices added and OME is going nutz with alerts from Printer and PCs.
Has anyone seen this ?
Paul
No Events found!
durranp
33 Posts
0
November 15th, 2012 14:00
Good Morning,
Yes these are all getting classified as Unknown. The reason OME is going "Nutz" is that we have staus alerting setup with emails and its emailed ever 15 minutes if a PC or printer that was on in the scan but is off now.
Is there a change that the Instumented devices only radio button does not do what it used to?
Paul
DELL-Raj S
327 Posts
0
November 15th, 2012 14:00
Paul,
Are these printers and PCs classified as "Unknown" devices ?
Do you have 13000 devices discovered in OME 1.1 and all classified as Servers ?
Can you elaborate more on what you mean by "OME is going nutz" ?
Is the services crashing or you seeing performance degradation in the Console ?
Are you seeing erroneous alerts ?
Are you seeing "System is down" alerts ?
Thanks,
Raj Shresta
DELL-Raj S
327 Posts
0
November 15th, 2012 15:00
Paul,
We are aware of this issue. Please call 800-945-3355 and the tech support will provide a patch to resolve this issue.
Thanks,
Raj Shresta
durranp
33 Posts
0
November 15th, 2012 16:00
On the phone now whats the patch number?
Cheers
DELL-Rob C
4 Apprentice
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2.8K Posts
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November 15th, 2012 18:00
Tell them to refer to this post.
Thx
Rob
en.community.dell.com/.../19474663.aspx
durranp
33 Posts
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November 18th, 2012 15:00
Hmm still waiting for support Apparently support in Australia dont have access to this patch.
Paul
DELL-Rob C
4 Apprentice
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2.8K Posts
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November 19th, 2012 07:00
Hi Paul,
Australia support will need to contact Americas support for patch.
There is a sticky post at the top of the forum they should be able to refer to (System Down Alert).
Thanks,
Rob
durranp
33 Posts
0
November 19th, 2012 13:00
They said they emailed two days ago?
Paul
DELL-Rob C
4 Apprentice
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2.8K Posts
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November 19th, 2012 13:00
I will investigate.