Incorrect Package

Question

I'm attempting to push out a DRAC update for a M710HD to go from 3.21 to 3.50.  Reviewing the system update logs, it's copying the package 'ESM_Firmware_C1GG0_WN32_3.50_A00.EXE' which is the Windows update utility.  This device is running ESXi and I'm pushing the update via the iDRAC method.  Why would it be downloading the incorrect update package?

DELL-Nitin Bh · Answer

Hi,

Thanks for the post.

When you perform System Update task using iDRAC method it will always download a windows
packages. IDRAC update mode is independent of OS.

The package you are seeing is not an invalid package : (ESM_Firmware_C1GG0_WN32_3.50_A00.EXE)

Thanks,

Nitin

frentica · Answer

Ok, well in that case why did it fail?  Is 3.21 not new enough for the iDRAC update method to work?

DELL-Raj S · Answer

Looks like the firmware update was successful as per this job: JID_001343850494

If you see an update fail in OME, please run the above command and share the results. This will give us more info on the error that happened.

DELL-Raj S · Answer

Failure could be attributed to various reasons. Downloading wrong package usually does not happen.

What is the iDRAC and LC firmware version on M710HD ?

Please run this command from OME system (from OS command prompt) to check job status and share the results:

winrm e cimv2/root/dcim/DCIM_LifecycleJob -u:username -p:password -SkipCNcheck -SkipCAcheck -r:https://iDRAC IPAddress/wsman:443 -auth:basic -encoding:utf-8

Provide actual values for username, password and iDRAC IP Address in the above command syntax.

frentica · Answer

The DRAC firmware level was 3.21 and the LC Firmware is 1.5.0.672. After the OME failure I manually updated the DRAC to 3.5 so I'm not sure the command will help, but the output is below.

DCIM_LifecycleJob

Caption

CommunicationStatus

DeleteOnCompletion

Description

DetailedStatus

ElapsedTime

ElementName

ErrorCode

ErrorDescription

HealthState

InstallDate

InstanceID = JID_CLEARALL

JobRunTimes

JobStartTime = TIME_NA

JobState

JobStatus = Pending

JobUntilTime = TIME_NA

LocalOrUtcTime

Message = NA

MessageArguments

MessageID = NA

Name = CLEARALL

Notify

OperatingStatus

OtherRecoveryAction

Owner

PercentComplete = 0

PrimaryStatus

Priority

RecoveryAction

RunDay

RunDayOfWeek

RunMonth

RunStartInterval

ScheduledStartTime

StartTime

Status

TimeBeforeRemoval

TimeOfLastStateChange

TimeSubmitted

UntilTime