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Community Manager

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711 Posts

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August 23rd, 2013 10:00

OME 1.2.1 released

OME Team,

We have released update 1.2.1 for OME 1.2.0 release. It is available to download from the following link. Remember to run it with Administrator privileges.

http://www.dell.com/support/drivers/us/en/555/DriverDetails?driverId=P1D4C

It includes the fixes for following issues reported by some of you earlier.

* After upgrading existing OME 1.1.x or OME 1.0.x to OME 1.2 version,
users may see an issue with compliant systems report,
some of the components may show up as non-compliant.
Installing  1.2.1 will clean up the catalog data tables safely.

NOTE: After installing the 1.2.1 patch users have to import a new catalog.

* If customer has a ESXi 5.x cluster setup where the ESXi host keeps
sending multiple CIMOM heartbeat SNMP alert, sometimes it may result in OME
stopping the alerts reception after few hours or days. In this scenario,
the discovery and status poll may works fine.
If the alerts continue for a long time, it may result in Network monitoring
service stop functioning completely.

* OME users are not able to update a non-PCI components firmware on iDRAC 12G
with version 1.40.40 and above using OME 1.2 console.

* OME users in rare conditions end up running update tasks without any target systems associated.
This will result in a task failure with details as below.

“The task has failed because the device selected as a target does not support this type of task.
For a detailed reference of what tasks can be run against specific devices and discovery methods,
Refer to the Managing Remote Tasks section in the user guide.
Also check if Dell OpenManage BMC Utilities are installed.”

After applying the OME 1.2.1 patch the update tasks can be created and executed successfully without this error.

Regards

Abhijit

Community Manager

 • 

711 Posts

September 4th, 2013 09:00

Hi TRScott,

You can open a support ticket for this at 800-945-3355  

1.2.1 has the fix for the same version issue and the work around for the same is posted on the forum. If both installed and applicable versions are showing up as "zero" either the catalog is not updated or the inventory is not updated. Tech support can take a look at the configuration.

Regards

Abhijit

2 Intern

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153 Posts

September 8th, 2013 13:00

Hi Abhijit

herewith I have shared the information related to my issue 

I upgraded my ome from the version 1.2.0 to 1.2.1  ...

my scheduled status poll is stuck on 72% from last 6 days it does not proceed ..... I have restarted all the services via ome  system as well as manually

but still the scheduled status poll shows running ...nothing happening  I can not execute any new schedule or hardware update via ome

but I receive e-mail for the warranty details from the system

Your valuable information is highly appreciated to fix the issue

thanks

dilipnet

2 Intern

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153 Posts

September 9th, 2013 05:00

Hi

I have attached some more details LOGS in Windows

Dell.ManagementEssentials.Exceptions.ItaDataAccessorException: Failed to establish connection with the Network Monitoring service.
   at Dell.ManagementEssentials.Communication.ItaMessage.Send()
   at Dell.OME.TaskManager.Task.StopTask(Int32 executionHistoryId, Int32 taskId)
   at SmartConsole.Service.DataService.StopTasks(Dictionary`2 taskExecutionIDandTaskID)

REQUEST XML: StopNetmonTask Netmon   -232944771  

RESPONSE XML: Netmon StopNetmonTask 1104 Failed to establish connection with the Network Monitoring service.

thanks

dilipnet

5 Posts

September 9th, 2013 06:00

Have you used the default install with default SQL or have you installed your own SQL Instance?

Default SQL install should work - your own SQL Instance can show the same behaviour as an off-box SQL DB!

The error you posted is because the network monitor service is not functioning correctly even though it is running.

5 Posts

September 9th, 2013 06:00

Is your database on-box or off-box?
If it is off-box you might have encountered the same problem that I have had as well - see my posts in this forum.

I have fixed the issue in my environment with the help of a guide that describes how to move a OME db from on-box to off-box or how to host multiple OME DBs on the same off-box SQL server. Just delete / change the reg-keys described in the guides...

 

2 Intern

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153 Posts

September 9th, 2013 06:00

I have installed SQL separately and DB was created while installing ome by the system.

this was working fine till 1/9/2013 and suddenly the issues arises, by the time I have updated the version as well.

2 Intern

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153 Posts

September 9th, 2013 06:00

DB is in the same box

Community Manager

 • 

711 Posts

September 9th, 2013 07:00

Hi dilipnet,

You can try the suggestion from szychelm. If the service is not able to communicate to the DB after this, you can open the ticket at 800-945-3355 and they can investigate further.

Regards

Abhijit

5 Posts

September 9th, 2013 07:00

This describes how to move a DB from on-box to off-box:

http://en.community.dell.com/techcenter/extras/m/white_papers/20413481.aspx

I know this is not your issue, but in the procedure there is a hint on how to change the DB reg-keys etc.

I would change the SQL_Authentication Key to 1 and restart the server. Next time you start OME Console it should ask you about credentials and then rewrite the reg keys as needed...

Hope this helps!

2 Intern

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153 Posts

September 9th, 2013 07:00

SQL_AUTHENTICATION = 0 in  registry under HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Dell Computer Corporation\Dell OpenManage Essentials\Database\UserDefined\

October 15th, 2013 07:00

log error, cant impost every catalog

OME Running version is 1.2.1.0 and catalog version is 1.2.0

October 15th, 2013 07:00

hi, can't download catalog error version. 1.2.1 not import 1.2 online catalog. how resolve it? repository manager some error

use 

ftp://downloads.dell.com/catalog/catalog.cab
ftp://ftp.dell.com/catalog/catalog.cab

not work

Community Manager

 • 

711 Posts

October 15th, 2013 07:00

Can you type the above URL in the browser to check if you have network connectivity to these sites for downloading the catalog?

Regards

Abhijit

October 15th, 2013 08:00

yes teh catalog download normally

but have error on import it

Import Dell Version Control Catalog for System Update from ftp://ftp.dell.com/catalog/catalog.cab failed.Exception message: Error: 3930, Procedure: usp_ErrorLog_Insert, Message: The current transaction cannot be committed and cannot support operations that write to the log file. Roll back the transaction.

General Information 15/10/2013 16:03:51 ScoreBoard OME Running version is 1.2.1.0 and catalog version is 1.2.0

October 15th, 2013 09:00

with this command now work

update 11/10/2013  0G4M0 but not with last catalog.

for xample R610 formware il 6.3 but last version il 6.4

bye

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