Unsolved

This post is more than 5 years old

2 Posts

1230

December 6th, 2016 23:00

OME showing TL4000 as unknown

Hello,

I'm was hoping someone might be able to help me with this.

I have OME 2.2.02056 setup and running, there are few servers that I monitor that's working fine.

I have PowerVault TL4000 Tape Library that I would like to monitor via OME as well.

I have set-up SNMP destination in TL4000 to the OME server, also the OME  troubleshooting tool shows SNMP working OK. 

I was able to discover the TL4000 via OME, however it's coming up as unknown.

Also there is no device type, model. service tag etc displayed in OME. 

I can confirm I have received few alerts from TL4000 to the OME (such as user log on and log off).

What am I missing? why is this coming up and unknown? 

Thank you for your help.

2 Posts

December 7th, 2016 16:00

I found the answer to this - during discovery I had selected it as 'PowerVault MD Array' under 'Device Type Filtering', changed this to 'Other Device / SNMP' and rediscovered it. Now it's showing under Tape Devices as expected.

December 12th, 2016 17:00

Thanks for taking time and updating the thread here.

Regards
Vijay

Top