Community Manager

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711 Posts

March 5th, 2012 12:00

Hi,

Thanks for your post. You are saying that the device tree in OME is displaying domainname instead of hostname?

There is name resolution option available under Manage->Discovery and Inventory page. It is Discovery Schedule/configuration link on the left hand side pane.

The default name resolution is DNS and OME should be showing the DNS name for the server. You can change it to NetBIOS name which would show the hostnames for all the servers.

If just one of your servers is showing the name differently, you can look at DNS settings to see if entry for that server looks different from other servers.

Regards

Abhijit

3 Apprentice

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2.8K Posts

March 5th, 2012 12:00

Also, I wonder what the Dell Troubleshooting Tool returns when you run the "Name Resolution" test.  That might be worth a try.  It is on your OME desktop.

3 Apprentice

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2.8K Posts

March 5th, 2012 12:00

hmmm....what about ping -a ipaddr?  does it pull the proper name?

21 Posts

March 5th, 2012 12:00

The Name Resolution comes up with two results. If by name it comes back with the correct name. If by IP it comes back with incorrect result.

21 Posts

March 5th, 2012 12:00

Turning to NetBIOS rather than DNS made this work via IP.

3 Apprentice

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2.8K Posts

March 6th, 2012 08:00

thanks for the update.

Still...it looks like a DNS setup issue. If the box has multiple interfaces (IPs), they all need to be checked for DNS giving back the correct name. Unlike ping, we can pull several IPs for the name and try each one.

If it only has one IP and is gives the wrong name, that would be odd. Ipconfig   /flushdns    could be used to see if that corrects it.

thanks

Rob

33 Posts

March 6th, 2012 15:00

Check your DNS and especially the "Reverse Lookup".  I had the same issue where we tried everything and nothing would make the correct name appear in OME and or through any command line.  

The forward lookup might be correct but the reverse lookup is what is used when resolving an IP to a hostname.

33 Posts

March 21st, 2013 15:00

I have the same issue. I have 2 servers that flip-flop with getting the correct name and one server that will not show up in inventory because its IP is listed on the same device. Even the Slot Information shows 3 different devices. I have verified DNS resolves correctly and the Revers DNS is also correct. I have updated the SA software on all of the boxes as well.

1 Message

May 27th, 2015 07:00

You can try to write in the host file,ip and server name.

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