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asbatwrk

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6 months ago

A

asbatwrk

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17 Posts

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February 24th, 2026 16:19

SupportAssist Recovery

I like that SupportAssist Recovery is available on the new Dell Pro laptops. The user interface needs some work though, not least because of the tiny tiny text (6pt?  4pt?).

  • DELL-ChrisM2

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    Posted February 25th, 2026 13:50

    Hello,

    The team has asked, "Can we try get screenshot from the customer to understand exactly on which page text size is small?". Can you provide the screenshot?

     

    #IWork4Dell

  • asbatwrk

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    Posted February 25th, 2026 17:27

    Pretty much all of them. I could be wrong but it's the sort of thing I see when the font size is set in pixels instead of pt, so it doesn't scale appropriately on high-resolution screens. If they go through the process on a Pro 14 Plus (PB14250) they'll see it.

    (edited)

  • DELL-ChrisM2

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    Posted February 25th, 2026 17:38

    @asbatwrk​ Picture?

     

    #IWork4Dell

  • asbatwrk

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    Posted March 2nd, 2026 20:06

    I'll take a photo next time I have to reimage one.

  • asbatwrk

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    Posted March 13th, 2026 15:10

    Here is an example. I think this qualifies as an accessibility challenge.

  • DELL-ChrisM2

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    Posted March 13th, 2026 15:18

    @asbatwrk​ The picture is out of focus for me. But the font size appears to be the Dell standard. How do the BIOS screens appear?

     

    #IWork4Dell

  • asbatwrk

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    Posted March 13th, 2026 16:11

    "Dell standard" is too small then. Looks like 6pt or even smaller in places.