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16 Posts
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107
July 29th, 2024 20:20
DRM Version 3.4.5.938
I am running this and trying to export a Catalog for R640 servers... and the catalog is BLANK 0kb in size... What is going on and how do I fix this? If I download a catalog for R630 it works fine... Any suggestions??
The catalogs are exporting out with nothing in them
No Events found!



DELL-Young E
Moderator
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5.3K Posts
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July 31st, 2024 03:07
Hello, could you make sure you did not tick option "Export only catalog" then it will not have any repository files.
Let us know if you have any further questions.
DELL-Young E
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5.3K Posts
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July 31st, 2024 03:11
jackmcm93
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1 Message
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August 2nd, 2024 10:19
I have also experienced this problem with the catalog downloading successfully but having a file size of 0KB, deeming it unusable.
I have tried both options of ticking 'Export Only Catalog' and not ticking this option with the same outcome.
This looks to be a catalog problem that needs resolved. At present i cannot run the latest updates from my FTP as i cannot export the latest catalog.
Please help?
Thanks in advance!
DELL-Erman O
Moderator
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2.9K Posts
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August 2nd, 2024 11:32
Hi,
I researched the this issue and I similar cases. A potential workaround will be integrated into the next catalog, and the final fix is expected to be included in the upcoming DRM release. However ETA is unknown.
savagej3ferris
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August 19th, 2024 15:52
@DELL-Erman O any updates?? So we just cant patch our servers until fix DRM??
savagej3ferris
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16 Posts
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August 19th, 2024 15:53
Does the down rev version of DRM work??? If so which one? We still need to update our servers we cannot wait around for a patch??
DELL-Charles R
Moderator
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4.7K Posts
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August 19th, 2024 18:03
Hello,
Can you reach this link and download https://dell.to/3SWMdLR
https://dell.to/4drtLmN
savagej3ferris
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August 19th, 2024 18:08
@DELL-Charles R Yes but when I put this catalog in the local share on OME it fails to download when updating a server.
DRM still downloads EMPTY catalogs and these are the only catalogs that work because they are specific to the server model I want to update... When will it be fixed?
DELL-Charles R
Moderator
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4.7K Posts
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August 19th, 2024 19:10
Hello,
Have you updated the Enterprise catalog DRM is pointing to?
savagej3ferris
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August 19th, 2024 20:01
@DELL-Charles R what is the server equivlanet to NX3240 on DRM?
DELL-Charles R
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August 19th, 2024 20:24
Hello,
The NX3240 is equivalent to R740XD.
I did find out that the 14G chipset is what is causing the problem.
Try delete the 14G Chipset 10.1.19485.8386 from the catalog and check results.